ABOUT US
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Keith McIntosh. ACII,FCILA ,FUEDI-ELAE is the founder of Chaparral Consult. He has over 35 years experience as a Chartered Quantity Surveyor,(FRICS now retired) attained principally on a wide range of Building and Civil Engineering projects. He has been involved in all aspects of construction projects including feasibility studies, consultant and design management, preparation of contract documents, contract administration and the formulation and settlement of construction claims.
Keith qualified as a loss adjuster in 1997 and worked for an international claim management company in Kuwait and the wider GCC area handling a variety of insurance claims. These included Property, Construction, Oil and Petrochemical Works, Business Interruption, Professional and Public liability claims. In 2020 he relocated to Spain and established Chaparral Consult in order to provide an independent and professional loss assessing company servicing the need for insurance claim assistance by policyholders principally throughout the Costa Blanca area. In 2021 Keith was involved with several commercial Business Interruption claims arising from the Covid-19 pandemiic
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Keith is a a qualified member of the Chartered Institute of Loss Adjusters as well as the Chartered Insurance Institute. and also holds the FUEDI-ELAE certification of The Federation of European Loss Adjusting Experts
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We will be with you every step of the way
When you need to make a claim on your insurance policy we will be with you every step of the way, enabling you to carry on with your own life and business in the knowledge that your claim is in the hands of a caring professional. We spend many hours in meetings and discussions with our clients and the representatives of the insurance company, ultimately presenting and negotiating a more than satisfactory settlement.
No settlement - no fee
With regard to fees, they are based on genuine no settlement - no fee terms, with the amount being an agreed percentage of the eventual claim settlement. Other than some claims where substantial interim payments are received, our invoice only becomes due after the claim is finalised to your entire satisfaction. We are always the last to be paid.
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Complete Transparency and Independence
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Unlike other parties involved in the claims process, you are our sole priority. We work on your behalf to make sure you get everything that you are entitled to. We thoroughly examine the fine details of your policy and aim to restore your business or property to the same state it was in before the incident, if not better. We give you the big picture, so you can pick the option that best suits you and even gain something positive from your loss.