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Privacy Notice

Privacy Notice (also known as “Fair Processing Notice”)

Data Controller:  Chaparral Consult

Calle Almendr29, Pte 764

Los Dolses

Orihuela Costa




Contact for queries:  Keith McIntosh

+34 698 959 183

How will we use the information you give us?

We will only use your information on the basis that it is necessary to help you make a claim. Where we need to pass information to other firms, it will only be for that purpose. These firms will be Insurers, other insurance brokers, price comparison sites and firms handling claims. It includes finance providers and firms that process or administer our records.

When we contact you, it will be for the above reason.

If we need to obtain information which is by nature sensitive, we will only do so on the basis that it is in the public interest – for example to fight crime, prevent fraud or to make sure insurance is available.

What type of personal information do we need? 

  • We may need personal details which might include details of members of your family, lifestyle, finances, business or education.

  • We will only collect what is necessary and will only keep it for as long as we are required to do in line with our data retention policy.


What other types of information do we need?

  • Under certain circumstances we may also need to obtain information about Race or Origin, Gender, Religion, Health, Politics, Genetics, Trade Union Membership, Sex or Sexual Orientation.

  • We might also need details of criminal convictions.

  • We will only collect what is necessary and protect it with appropriate security measures.


How do we obtain your information? 

  • We may gather it from information you submit to a website, by telephone, face to face or by email.

  • We may receive it from insurers, other insurance brokers, and introducers. 


What are my legal rights? 

  • If you believe that the processing  by Chaparral Consult of your personal data violates privacy regulations, you are entitled to issue a complaint to the Spanish Data Protection Agency (

  • You can obtain a copy of your personal information from us without charge by contacting us at the address above. This may include the right to transfer information to other providers.

  • You have the right to ask us to correct information.

  • You have the right to ask us to delete your information or stop using it, unless it is necessary for us to retain it for insurance or financial purposes as set out in our document retention policy.

  • You may have the right to object if decisions about you are made solely by a computer.

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